1. Data Controller
Name: Letraria
Address: Calle Madre Soledad 18, Bajo derecha, 39006 Santander, Cantabria, Spain
Tax ID: 11083354E
Email: profesionales@letraria.es
2. Data We Collect
2.1 Registration Data
- First and last name
- Email address
- Password (encrypted)
- User type (client/professional)
- Registration date
2.2 Profile Data
- Professional information (specializations, experience)
- Contact data (phone, location)
- Tax information (Tax ID, tax type)
- Complete postal address
- Profile photo (optional)
2.3 Usage Data
- Platform activity
- Projects created and proposals sent
- Messages and communications
- Payment information (processed by Stripe)
- IP address and navigation data
3. Processing Purposes
- User management: Create and maintain user accounts
- Service provision: Connect clients with professionals
- Payment processing: Manage transactions and commissions
- Communication: Send notifications and service updates
- Technical support: Resolve incidents and inquiries
- Legal compliance: Fulfill tax and legal obligations
- Service improvement: Analyze usage to improve the platform
4. Legal Basis
- Consent: For registration and platform use
- Contractual execution: For service provision
- Legitimate interest: For service improvement and analysis
- Legal compliance: For tax and accounting obligations
5. Data Retention
- Account data: Until you request deletion
- Project data: 5 years for tax purposes
- Communication data: 2 years from last interaction
- Navigation data: 12 months
6. Information Sharing
We share information only in the following cases:
- With other users: Information necessary for service provision
- With Stripe: Payment data to process transactions
- With authorities: When required by law
- With service providers: For technical platform operation
7. Your Rights
You have the following rights regarding your personal data:
- Access: Know what data we have about you
- Rectification: Correct inaccurate or incomplete data
- Erasure: Request deletion of your data
- Restriction: Restrict processing of your data
- Portability: Receive your data in structured format
- Objection: Object to processing of your data
To exercise these rights, contact us at profesionales@letraria.es
8. Security
We implement technical and organizational measures to protect your data:
- Encryption of sensitive data
- Restricted access to personal data
- Continuous security monitoring
- Regular backups
- Staff training on data protection
9. Cookies
We use cookies to improve your experience on the platform:
- Essential cookies: Necessary for basic functionality
- Session cookies: To keep your session active
- Preference cookies: To remember your settings
- Analytics cookies: To understand how you use the platform
10. International Transfers
Some of our service providers may be located outside the European Economic Area. In these cases, we ensure that appropriate safeguards are applied according to GDPR.
11. Minors
Our services are intended for people over 18 years of age. We do not intentionally collect personal data from minors.
12. Changes to this Policy
We may update this privacy policy occasionally. We will notify you of significant changes through the platform or by email.
13. Contact
For any questions about this privacy policy or to exercise your rights:
Email: profesionales@letraria.es
Address: Calle Madre Soledad 18, Bajo derecha, 39006 Santander, Cantabria, Spain
Supervisory Authority: Spanish Data Protection Agency (AEPD)
This privacy policy complies with the European Union General Data Protection Regulation (GDPR).